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Wholesale Policy
Acceptance of Wholesale Policy:

These terms and other applicable conditions and notices contained herein govern your use of the FANCY COOK Cast Iron Cookware website and services. These terms of use are an ongoing contract between you and FANCY COOK Cast Iron Cookware and apply to your use of our service and website. These terms of use affect your rights and you should read them carefully.

Minimum Order Requirement:

Currently there is a $300 minimum order requirement applies to all wholesale orders, except drop shipping orders. Fancy Cook Shopping cart will not proceed your order unless your order amount exceeds $300. This requirement is subject to change without notification.

Fees and cancellations:

All postage fees, both to you and back to us are the responsibility of the purchaser. All returns must be preauthorized. There will be a 10% restocking fee on all returned merchandise. (No restocking fee on exchanges). Please do not mail any merchandise back without first contacting returns@fancycook.com. Any products sent back without first obtaining a return authorization will be automatically returned to you at your expense with absolutely no exceptions.

Order Cancellations:

1) Orders can be canceled only if the order has not yet been shipped.

2) There will be a 3% order cancellation fee on all orders paid for by credit card to cover the credit card processing fees.

3) Orders can be canceled by emailing us at info@fancycook.com, or fax at 1-951-737-6666 to us.

Limitations of Liability:

Fancy Cook Products is not responsible for incidental or consequential damages or losses due to defective products, errors in shipping your order, or other errors. The limit of our liability is the replacement or refund for any item you purchase from us after you return the item(s).

In no event shall FANCY COOK Products Wholesale, its parent companies, its subsidiaries, its members, its partners, its joint ventures, its affiliates, its suppliers, its licensors, its contractors or their respective agents or employees be held liable for costs or procurement of substitute goods or services, lost profits, lost data, business interruption, attorneys fees or any direct, indirect, special punitive, incidental, exemplary or consequential damages, (or any kind of damages whatsoever). This applies even if FANCY COOK Cast Iron Cookware Wholesale has been advised of the possibility of such damages; whether in an action under contract, negligence, tort or any other legal or equitable theory of recovery; arising out of or in connection with the use, inability to use, or performance of the information, merchandise, and materials available from the FANCY COOK Cast Iron Cookware Wholesale web site, or any part thereof, or your reliance on or use of information, services or merchandise provided on or through the FANCY COOK Cast Iron Cookware Wholesale web site, or that result from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation or transmission, any failure of performance, computer virus, communication line failure, theft, destruction, or unauthorized access to, alteration of, or use of your account, whether for breach of contract, negligence or under any other cause of action. In the event FANCY COOK Cast Iron Cookware Wholesale is found liable under any circumstance under the terms of this agreement, FANCY COOK Cast Iron Cookware Wholesale's liability shall be limited to the replacement or refund for any product or service purchased from us and the replacement or refund for product will be made after the return of the product to FANCY COOK Cast Iron Cookware Wholesale.

Pricing:

We reserve the right to change prices at any time. Due to possible information misrepresentations, we may correct typographical and printing errors related to prices at any time. Members should be aware that product prices can and do fluctuate as a result of a supplier changing their wholesale pricing, oil prices, demand for a product as well as product availability.

Shipping and Handling:

Sometimes situations arise that are out of our control.  Among the most common is damaged merchandise through shipping.  In the case that your order, in whole or in part, is damaged by the carrier it has to be claimed with that carrier.  We will replace defective merchandise but cannot be held liable for the actions of the freight carrier but will work with them to make sure your transaction is complete.

Additional Terms and Information:

By creating your account at FANCY COOK Cast Iron Cookware Wholesale you agree to our terms in their entirety and will honor our policies in full and without exception unless FANCY COOK Cast Iron Cookware Wholesale, at its sole discretion, agrees to other terms with its individual members.

FANCY COOK CAST IRON COOKWARE LIMITED WARRANTY

FANCY COOK cast iron cookware warrants the FANCY COOK Cast Iron Cookware will be free of defects in workmanship and materials. For this warranty to apply, the owner must follow these Use and Care Instructions.

If you should have a problem with your Cast Iron Cookware purchased from us, please contact us at info@fancycook.com, or fax at 1-951-737-6666 to us.

This warranty does not cover damage from abuse, neglect, misuse, accident or commercial use. Scratches, stains, pitting, discoloration, deterioration, warping or damage from overheating are not covered by this warranty.

FANCYCOOK.COM SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT.

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